July 8th, 2026

Improved

Clearer traffic and conversion metrics

We’ve improved the way Avia explains key dashboard metrics, including Total Traffic, Unique Visitors, Conversion Rate, and Average Session Duration.

These updates make it easier to understand what each metric means and why some numbers may be different from others.

What changed

  • Added clearer explanations for Total Traffic and Unique Visitors

  • Clarified that Total Traffic counts each visit or entry event

  • Clarified that Unique Visitors counts the same person once during the selected date range

  • Improved the explanation of Conversion Rate

  • Added clearer guidance for dashboard date ranges and filters

Why it matters

Traffic and conversion metrics are important for understanding store performance.

These improvements help users read the dashboard more confidently and reduce confusion when Total Traffic and Unique Visitors do not match.

Who is affected

All users reviewing Avia dashboard metrics.

How to use it

Open the Avia dashboard, select the store and date range, then review the traffic and conversion metrics.

If the numbers look different from what you expected, check whether you are viewing Total Traffic or Unique Visitors.

Learn more

Read these Help Center articles:

  • Dashboard overview

  • Footfall & traffic metrics explained

  • Conversion rate & dwell time

  • Using Date Ranges & Filters