Connecting Avia to Shopify
Connecting Avia to Shopify allows Avia to combine store traffic data with Shopify sales data.
This helps you understand how visitor traffic relates to sales, conversion rate, and store performance.
Before you begin
Before connecting Avia to Shopify, make sure the store has already been set up in Avia.
This includes:
Creating the store location
Assigning the Avia device serial number
Configuring the store opening hours
For more details, see Setting Up a Store in Avia.
Open the Avia app in Shopify
In Shopify Admin, open the Avia app.
Make sure you are using the correct Shopify store, especially if your business has multiple stores or locations.
Confirm the Shopify connection
Once the Avia app is opened, confirm that Shopify is connected to Avia.
This connection allows Avia to use Shopify sales data alongside traffic data from the Avia device.
Check the connected location
If your Shopify account has multiple locations, make sure the correct Shopify location is connected to the correct Avia store.
This helps ensure sales data and traffic data are matched to the same physical store.
Review the dashboard
After the Shopify connection is complete, review the Avia dashboard and confirm that sales-related metrics are appearing.
These may include:
Conversion rate
Sales
Average order value
Store performance metrics
It may take some time for new data to appear after the connection is completed.
Need help?
If Shopify is connected but sales data is not appearing correctly, contact Avia support at support@retailogists.com.
When contacting support, include:
Store name
Shopify store URL
Selected date range
A screenshot of the dashboard
A screenshot of the Shopify connection, if available