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Getting Started

What's in the Avia box

Check every item included with your Avia device before starting installation.

Every Avia device ships with everything you need for a standard installation. Before you begin, confirm that all items are present and undamaged.

Contents

Item

Quantity

Avia sensor device

1

Mounting bracket

1

Screws & anchors

1 set

DC power adapter

1

Info : PoE (Power over Ethernet) installations use a single Ethernet cable for both power and data, so the DC adapter is not needed in that setup. An Ethernet cable is not included in the box — supply one to reach your PoE or Ethernet port

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Need help?

If an item is missing or damaged, contact Avia support at avia.support@retailogists.com and include:

  • Store or company name

  • Device serial number, if available

  • The missing or damaged item

  • A photo of the package and its contents, if possible