Help Center

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What Avia is and how to prepare for installation.

Guides for installing, powering, connecting, and checking your Avia device.

Managing stores, understanding your dashboard, and Avia on Shopify POS.

Who can access Avia, plans and billing, and setups with or without Shopify.

Connect Avia with Shopify and the platforms your stores already use.

Programmatic access to all your Avia data: API keys, authentication, and reporting pipelines.

Choosing the right mount, height, and completing the physical install.

Which mount type fits your entrance, and the requirements for each.

The supported 2m to 5.5m height range, how much each height covers, and how to measure it.

The full physical installation, from choosing the mounting spot to confirming the device is on.

The nine most frequent installation issues and how to prevent each one.