Help Center

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What Avia is and how to prepare for installation.

Guides for installing, powering, connecting, and checking your Avia device.

Managing stores, understanding your dashboard, and Avia on Shopify POS.

Who can access Avia, plans and billing, and setups with or without Shopify.

Connect Avia with Shopify and the platforms your stores already use.

Programmatic access to all your Avia data: API keys, authentication, and reporting pipelines.

Registering your device and calibrating detection, with or without the mobile app.

The Wi-Fi setup path: find your device with the mobile app and configure the connection.

Measure and enter the height correctly so Avia can calibrate detection.

What to check when the app scans but can't find your device.

Fix systematically high or low traffic counts caused by a miscalibrated height.